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Scenario

Caroline comes into the pharmacy complaining of pain in her chest that gets worse when she lays down. She has no underlying conditions and can’t work out what is wrong with her.

What would you recommend?

For each part of this scenario, think about the decision you would make and, importantly, why you would choose that option. In addition, for each decision that you make, think about how you would talk to the customer and provide the necessary advice. Discuss this with your team and pharmacist.