Scenario
Scenario
Ollie, 45, comes into the pharmacy, complaining about a persistent cough and asks if you can recommend any products. He's done a Covid-19 PCR test, which was negative, and doesn't have any other health problems.
What would you recommend?
For each part of this scenario, think about your decision you would make and, importantly, why you would choose that option. In addition, for each decision that you make, think about how you would talk to the customer and provide the necessary advice. Discuss this with your team and pharmacist.
