When to refer and where to signpost
When to refer
Refer to the pharmacist:
- Men with symptoms of cystitis
- Children
- Pregnant women
- Anyone with blood in their urine
- Customers complaining of fever or pain in their side, or vomiting
- Anyone experiencing thrush symptoms for the first time
- Customers frequently affected by thrush (more than twice in six months)
- Anyone who isn’t sure of their diagnosis
- Customers who are taking other medication.
Signposting
For more information, you can:
- Use your Counter Intelligence Plus training guide
- See Menopause Support
- Visit the NHS website and look up the advice for vaginal dryness, cystitis, thrush, BV, STIs and menopause.
- Listen to the Pharmacy Magazine: Category Insight podcast for more information from leading experts on menstruation and the menopause as well as an interview with a co-founder of the Female Pharmacy Leaders Network.