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Scenario

34-year-old Sofia asks to speak to you in a quiet area of the pharmacy. She tells you that she thinks she has thrush as she has searched her symptoms online and they seem to match the description. She has never had these symptoms before.

What would you recommend?

For each part of this scenario, think about the decision you would make and, importantly, why you would choose that option. In addition, for each decision that you make, think about how you would talk to the customer and provide the necessary advice. Discuss this with your team and pharmacist.