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Scenario 

Andreas comes into the pharmacy looking for tips to help him sleep. He says he has just moved house and is finding his new bedroom difficult to sleep in.

What would you recommend?

For each part of this scenario, think about the decision you would make and, importantly, why you would choose that option. In addition, for each decision that you make, think about how you would talk to the customer and provide the necessary advice. Discuss this with your team and pharmacist.