Scenario
Scenario
Sonny, 30, comes into the pharmacy looking worried. He says he feels self-conscious about having bad breath and wonders if you can recommend any products that could help.
What would you recommend?
For each part of this scenario, think about the decision you would make and, importantly, why you would choose that option. In addition, for each decision that you make, think about how you would talk to the customer and provide the necessary advice. Discuss this with your team and pharmacist.
