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module menu icon Referral and Signposting

When to refer

Some customers will need to be referred to the pharmacist for further advice. This includes customers who: 

  • Have not had hayfever before
  • Are pregnant or breastfeeding
  • Are taking other medication
  • Also suffer from asthma
  • Have unsuccessfully tried an OTC treatment or are suffering unwanted side-effects
  • Report wheezing, breathlessness, or a feeling of tightness in their chest
  • Report sinus pain, headache, or a yellow/green nasal discharge. 

Signposting

For more information, you can: