Scenario
Tom, aged 31, rings the pharmacy and asks if there is anything that can help settle his stomach. He thinks he might have eaten something that hasn’t agreed with him and is frequently passing watery stools. He also feels sick and has stomach cramps.
What would you recommend?
For each part of this scenario, think about the decision you would make and, importantly, why you would choose that option. In addition, for each decision that you make, think about how you would talk to the customer and provide the necessary advice. Discuss this with your team and pharmacist.
