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Oral care
The anatomy of the tooth
Understanding the problem
Treatment options
Added advice
Fluoride facts
When to refer
Scenario
Test your knowledge
Scenario
Keep going!
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Scenario
Cheryl, 45, calls the pharmacy to ask for some advice. She says her teeth have been really sensitive recently and she wants to know if there’s anything she can do.
For each part of this scenario, think about the decision you would make and, importantly, why you would choose that option. In addition, for each decision that you make, think about how you would talk to the customer and provide the necessary advice. Discuss this with your team and pharmacist.
Don’t worry, you can come back and finish the assessment in your own time.
