When to refer
In addition to your pharmacy protocol, you should also refer to the pharmacist:
- Men with symptoms of cystitis
- Children
- Pregnant women
- Anyone with blood in their urine
- Customers complaining of fever or pain in their side, or vomiting
- Anyone experiencing thrush symptoms for the first time
- Customers frequently affected by thrush (more than twice in six months)
- Anyone who isn’t sure of their diagnosis
- Customers who are taking other medication.
Signposting
For more information you can:
- Use your Counter Intelligence Plus training guide
- See Menopause Support
- Read the Family Planning Association (FPA) advice on thrush and BV
- See what the NHS has to say about:
- Vaginal dryness
- Cystitis
- STIs.