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Scenario

Richard, 48, has been smoking for most of his adult life but thinks now is a good time to quit. He comes into the pharmacy looking for advice.

What would you recommend?

For each part of this scenario, think about the decision you would make and, importantly, why you would choose that option. In addition, for each decision that you make, think about how you would talk to the customer and provide the necessary advice. Discuss this with your team and pharmacist.