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Scenario

Donald, 40, comes into the pharmacy complaining about an irritated patch on his foot. He describes the skin between his fourth and fifth toe as red and itchy and tells you this developed after he recently completed a half marathon.

What would you recommend?

For each part of this scenario, think about the decision you would make and, importantly, why you would choose that option. In addition, for each decision that you make, think about how you would talk to the customer and provide the necessary advice. Discuss this with your team and pharmacist.