Staying hydrated by drinking plenty of fluids or using oral rehydration salts (e.g., Dioralyte) is important for customers affected by diarrhoea. For those who want something to slow down their bowel movements for a few hours, loperamide is an anti-diarrhoeal treatment, but it cannot be sold over-the-counter for children under the age of 12. Examples include Imodium.

Treatment options include creams and ointments for external piles, and suppositories for internal piles. These contain ingredients such as astringents (e.g., bismuth salts) to help soothe and reduce swelling; antiseptics (e.g., balsam peru) to protect against infection; emollients to protect the skin; and local anaesthetics (e.g., lidocaine) to reduce itching and pain. Hydrocortisone is an anti-inflammatory agent that can help to reduce external redness, itching, and swelling and should not be used for more than seven days. Examples include Anusol, Germoloids. 

Some customers find ointments, which are greasier than creams, alleviate dry skin. Customers may also find that moist toilet wipes are more comfortable to use than toilet paper if the area is sore.