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Skin conditions

Managing Sensitive Skin

This interactive video will help you to better understand skin sensitivity and support your customers’ skin needs

05 Dec 2024 , 5 Min Module

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Child & teen health

Common Childhood Illnesses

This interactive video will test and reinforce your knowledge so you can confidently advise parents on common childhood illnesses, such as teething, earache, coughs and colds.

20 Sep 2024 , 10 Min Module

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Cough & cold

Translate your customer's cough

Refresh your knowledge on different types of cough and how customers might describe them.

02 Sep 2024 , 10 Min Module

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Women's health

What is postmenopausal vaginal atrophy

Update your knowledge on this common condition, who it affects and its impacts on quality of life

10 Aug 2024 , 10 Min Module

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Women's health

What is gina

Learn about how Gina works and who can use it

09 Aug 2024 , 10 Min Module

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Women's health

Gina support tools

Understand the path to purchase in the pharmacy and the tools available to support supply decisions

08 Aug 2024 , 10 Min Module

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Women's health

Gina supply considerations

Recognise the contraindications and conditions that need GP referral when considering recommending Gina

07 Aug 2024 , 10 Min Module

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Smoking cessation

Helping vapers find a path to quit

Help vapers find a path to a nicotine-free life when they are ready to quit with the first NRT product licensed for this indication

06 Aug 2024 , 5 Min Module

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Sore throat

Sore throats: Refresh your product knowledge

Watch this short video to learn about Difflam’s triple action relief against sore throat and explore the different benefits of each product in the range

06 Aug 2024 , 3 Min Module

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Gastrointestinal

Calm the chaos of diarrhoea

Understand potential diarrhoea triggers, including travel, to help customers with symptom management and prevention

15 Jul 2024 , 8 Min Module

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Child & teen health

Recommending appropriate pain relief for children

Refresh your knowledge on common childhood pain occasions and the advice you can offer to parents

08 Jan 2024 , 5 Min Module

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Cough & cold

Advising on cold and flu

Get ready to advise customers on managing cold and flu symptoms

22 Dec 2023 , 3 Min Module

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Eyes & ears

Managing acute otitis externa in the pharmacy

Learn more about treating acute otitis externa and your role in raising awareness of antibiotic resistance.

15 Dec 2023 , 5 Min Module

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Gastrointestinal

Tackling the root cause of IBS-related symptoms

Learn to identify recurrent IBS-related symptoms and confidently recommend effective products to help tackle their root cause

12 Dec 2023 , 5 Min Module

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Sore throat

Effectively managing acute sore throat symptoms

Understand your role in sore throat management and what you can recommend to help ease symptoms.

21 Nov 2023 , 5 Min Module

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Education & training

Meaningful OTC Conversations

This guide will help you, as a member of the pharmacy team, to talk to patients at the pharmacy counter.

24 Oct 2023 , 5 Min Module