Key learnings
Key learnings
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Step 1 – Identify potential customers and think about how you will approach them
Step 2 – Make sure you know the key features and benefits of the products so you can answer questions confidently
Step 3 – Know the key questions you need to ask to gather the necessary information about a customer’s pet, and make sure you can recall them easily. We have summarised them here as a reminder:
- Species
- Age
- Weight
- General health (including whether they are pregnant/lactating)
- Check if the pet is taking other medicines
- Check your customer’s understanding of what the product is for, and give guidance on use - especially how to apply and how frequently.
Find out more
- FRONTLINE® has many resources to support pharmacies that offer pet health products.
Click here to find out more, from the FRONTLINE product range and how to apply, to tackling flea infestations in the home. You can find extensive information about animal health medicines in the Veterinary Medicines Directorate product information database: https://www.vmd.defra.gov.uk/
ProductInformationDatabase
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Product information
FRONTLINE Plus® contains fipronil and (S)-methoprene. UK:AVM-GSL. FRONTLINE Tri-Act® contains fipronil and permethrin. UK: NFA-VPS. FRONTLINE® Spot On contains fipronil. UK: AVM-GSL. Further information available in the SPC or from Boehringer Ingelheim Animal Health UK Ltd, RG12 8YS, UK. Email: petsuk@boehringer-ingelheim.com. FRONTLINE Plus®, FRONTLINE Tri-Act® and FRONTLINE® are registered trademarks of the Boehringer Ingelheim Group. All rights reserved. Date of preparation: Feb 2021. UI-PHC-0021-2021. Use Medicines Responsibly.