DISCUSSING OTC OMEPRAZOLE 20mg WITH GPS

You can take the opportunity to talk to your local GPs about which patients they might refer to the pharmacy to purchase OTC omeprazole 20mg. Ask whether they would expect any follow-up. You can also ask which kinds of customers they would prefer to be referred directly to their surgery rather than be treated OTC.

You can let them know the price and the OTC indications, and make them aware of a GP referral form they can use.

You can also let them know about the training that the pharmacy team has completed, and the advice interventions that you will give to customers for their reassurance.

GPs may have a referral form that they use to direct customers to the pharmacy to purchase omeprazole 20mg, so you may have customers presenting with this paperwork.

Some customers may be annoyed that they have been asked to purchase omeprazole 20mg, rather than being given a prescription. You can reassure them that it is the same strength as they would have had on prescription, and that it is part of an overall plan to save NHS resources.