A registrant’s personalised timeline specifies when registration renewal is required and which records are required to be submitted. It is crucial that pharmacists are aware of these dates so plenty of time can be allowed for the necessary activities to be completed ahead of submission. A three-step process is required for the submission of records to the GPhC:

1. Log onto mygphc.org/signin
2. Transfer your records or update your existing records on the portal (a paper copy or online log will be required to keep your records as the GPhC will not keep records indefinitely)
3. Once up to date and all records completed, submit to the GPhC. (Contact the regulator if
   there is an issue with submitting online – paper submissions are not normally allowed.)

If no good reason is given for not submitting the records, a ‘remediation process’ will commence. This is where a pharmacy professional would need to submit records as agreed by the GPhC. If this is not achieved in the timescale provided, the ‘administrative removal’ process begins for a person's removal from the register. If removed from the register and reapplication is made at a later date, these records will still need to be submitted at this time.