Service objectives
The main objective of Pharmacy First is to offer patients the opportunity to access appropriate urgent care services in a community pharmacy setting. Patients are referred to the service by either:
- NHS 111 (by telephone or online)
- 999 service
- Their own GP practice
- A primary care out-of-hours service
- An urgent and emergency care (UEC) setting.
In addition, for clinical pathway consultations only, patients can access the service by attending or contacting the pharmacy without the need for referral.