The NICE guideline on ‘Community pharmacies: promoting health and wellbeing’ (NG102) was published in 2018 and the corresponding Quality Standard (QS 196) was published in August 2020. 

The document sets out what is required and the quality measures – expected structures and outcomes – that apply in relation to four quality statements: 

• Statement 1: People who have a long-term health condition or those who look for support to improve their health and wellbeing are offered advice and education when they use community pharmacy services
• Statement 2: Community pharmacies and commissioners work together to raise awareness of the health and wellbeing expertise and services available from community pharmacy teams
• Statement 3: Community pharmacies and commissioners work together to integrate community pharmacy services into care and referral pathways
• Statement 4: Community pharmacies and commissioners work together to agree health and wellbeing interventions to support people from under-served groups.